Refund policy

Return & Exchange Policy

At SAHABLINE, we want you to love your purchase. If you are not completely satisfied, we are here to help with an easy return and exchange process.

Eligibility for Returns

  • Returns are accepted within 7 days of receiving your order.

  • Items must be in their original condition, unworn, unwashed, and with all original tags attached.

  • Products must be returned in their original packaging.

  • Sale or promotional items can also be returned unless otherwise stated on the product page.

 

Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned:

  • Worn or washed items

Refunds

  • Once we receive and inspect your return, we will notify you by email.

  • Approved refunds will be processed within 7–10 business days to your original payment method.

  • Shipping fees are non-refundable.

Return Shipping

  • In some cases, SAHABLINE covers the return shipping cost.

  • In other cases, the customer is responsible for return shipping fees.

  • Please contact our support team to confirm the return method before shipping the item back.

Wrong or Defective Items

If you received the wrong item or a defective product, we will replace it or issue a full refund at no extra cost.

How to Request a Return

  1. Contact our Customer Care team at info@sahabline.qa